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#2 – 404 Error after installation

Posted in ‘Joomla Little Helper support’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Wednesday, 12 June 2013 19:50 UTC
jckunle
If relevant, give us some technical details to reproduce the issue you're reporting Joomla version: 2.5 PHP version: 5.3 Server: apache Server OS: (win/linux/osx) Linux     Hi,    after installation of this component , I started having issues with error 404. I've tried everything but nothing seems to be working I will appreciate your help    
Wednesday, 12 June 2013 23:04 UTC
hpjadmin

Hello,


I guess you installed an .htaccess file from the SEF page of the component.

If you can access the administrator, go to

/administrator/index.php?option=com_littlehelper&view=roothtaccess

and in the top right you can find a "delete .htaccess" or "restore" functions that will solve this.

Otherwise, if you cannot access any part of your Joomla installation, you need to login with ftp or ssh and delete a file named ".htaccess" in the webroot of your website (i.e. where the configuration.php is).  If you can't see it, most likely your ftp client will have an option to show hidden files which needs to be activated first.

If this fails, please open a private ticket with login details (either ftp or ssh) and I will fix it for you.

This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.